Zales in Portage, MI

Reviews about Zales

• ★ ★ ★ ★ ★

  January 06, 2020, by Samantha Albaugh
  I recently visited this Zales due to a very poor experience at the Mishawaka,Indiana store. Jen the store manager was absolutely wonderful. She listened to my concerns and help resolve my issue with my necklace. She made me feel right at home in her store and really strived to serve me the best way she could customer service wise. She is a very positive person and really cares about her store and her customers. She turned a terrible experience that happened at another store into a positive one and for that I am very greatful! I almost was ready to never walk into another store again until I worked with Jen. Thanks to her help I will now be a forever customer of her store!